helps salespeople answer tougher questions.

18. Offer Complementary Services

Introduce after-sale services like cleaning or fitting.

19. Reduce Wait Times

Speed matters. Slow service leads to cart abandonment, even offline.

20. Observe Body Language Cues

Notice when a customer is hesitant or looking for help.

21. Promote Best Sellers

People trust what's popular. Highlight top-rated products.

22. Provide Real-Time Inventory Updates

Let shoppers know what's in stock or limited – builds scarcity.

23. Know the Return Policy

Clear explanation of return and exchange options eases anxiety.

24. Keep the Store Clean and Inviting

A tidy, well-lit space reflects the brand image.

25. Greet with Energy

First impressions are lasting. Be enthusiastic but not overbearing.

26. Be Available but Not Pushy

The balance of space and support makes for a better shopping experience.

27. Follow Up Post-Purchase

Send a thank-you message or recommend related products after a sale.

28. Encourage Customer Reviews

Ask for feedback to improve and build your online